#Airtel Losses Over N54m As 8.5 Million Customers Fail To Link Sims To NIN

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Sodiq Olawale
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Airtel Losses Over
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Airtel Losses Over

Telecommunications operator, Airtel Nigeria has lamented at least N54,599,281.80 ($131,460) revenue loss as about 8.5 million of its customers are yet to link their Subscriber Identification Module (SIM) cards to National Identification Number (NIN). headlinenews.news

Airtel Africa, the parent body of the Airtel Nigeria, made this known in its financial report for the year, ended March 2022.

Recall that the Federal Government on April 4, 2022 ordered telecommunications operators including MTN, Globacom, Airtel, and 9mobile to bar all outgoing calls of all SIM cards not yet linked with the NIN.

This was after the March 31 deadline given by the government elapsed. The process which started in 2020 was part of the president Muhammadu Buhari’s administration security and social policies.

As of the time when the directive was enforced, over 72.77 million active telecommunication subscribers who were yet to link their mobile numbers were barred from making outgoing calls.

Airtel noted that the number of its customers that were yet to link their NIN had affected its revenue for the year by 7 percent which roughly N54,599,281.80 ($131,460).

Airtel Losses Over

The telecommunication company also noted that only 35.9 million out of its 44.4 million active customers had linked their NIN with their SIMs as of the end of April 2022, about one month since the barring.

It was learnt that 8.5 million subscribers of Airtel had yet complied and were said to have been placed on ‘receive only’ status, meaning all their outgoing calls would not go through but would receive incoming calls.

Airtel Africa report said, “As of the end of April 2022, we have collated NIN information for 35.9 million active customers. Outgoing voice revenues for those active subscribers who have not yet linked their NIN with their SIM amount to around 7 percent of total revenues from Nigeria, and around 3 percent of total revenues for the Group.

“However, our experience of adopting similar procedures in other countries suggests that SIM registration is accelerated, and some SIM consolidation is likely to occur in response to implementation, potentially reducing any financial impact.

“As of the end of the year, Airtel Nigeria had an active customer base of 44.4 million and posted revenue of N779989740 ($1.878 million). We continue to work closely with the regulator and impacted customers to help them to comply with the registration requirements, making every effort to minimise disruption and ensure affected customers can continue to benefit from full-service connectivity as soon as possible; in line with our aim to drive increased connectivity and digital inclusion across Nigeria,” the statement said.

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